Explained in detail, wasted no time
On-Site Mold Analysis came out and obtained and analyzed surface and air samples in my home to check for mold contamination and took pictures to show what they saw and completed a protocol within one business day to send to the insurance company. They came on time, went right to work and explained in detail everything they were doing. No question was too small for them to answer. They were professional, courteous, and wasted no time at all. What I was impressed with was their professionalism and work ethics. Before leaving my home, they also gave me a referral list of names, which I truly appreciated. They stated they don’t necessarily endorse these businesses, but for me it was a starting point to find some companies to do the remediation plus other types of businesses for repairs I may need in the future. The list also gave helpful hints on what to do before hiring someone (insurance status of companies, check out BBB, etc.) which for me was extremely helpful. I would highly recommend this company. Their report was not only sent when they promised, but was very clear and precise on what they found and everything was explained in detail.